Employee Behaviour as a Possible Corporate System Vulnerability when Implementing Digitalisation in Smart Cities

Sehlmeyer, Kara and Kaufmann, Hans Rüdiger (2024) Employee Behaviour as a Possible Corporate System Vulnerability when Implementing Digitalisation in Smart Cities. KEEP ON PLANNING FOR THE REAL WORLD. Climate Change calls for Nature-based Solutions and Smart Technologies. Proceedings of REAL CORP 2024, 29th International Conference on Urban Development, Regional Planning and Information Society. pp. 257-264. ISSN 2521-3938

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Abstract

Digitizing processes to improve the citizen centered performance is one of the key challenges for Smart Cities (Radchenko, 2023) This paper contends that, whilst resolving those challenges, the implemented strategies could cause undesired outcomes. Also, this intersects significantly with urban planning considerations, as it involves the integration of digital technologies, including infrastructure, service and governance. At first glance, innovative digital technologies might render more transparent processes saving time and money for organizations. However, people, too often, disregard the threats associated with them. The latter can be classified in external and internal threats. Interestingly, companies feel threatened more by the internal ones since they cannot entirely be eliminated (Boce, 2023). In more detail, the importance of the topic emerges from the following research gap: “From the general point of view of companies, there are no real structures for security management. Also, they do not design policies that will minimize internal threats, they have not yet understood the importance and influence of man as a threatening factor…” (Boce, 2023, p.76). The research addresses the general question of how employee behavior contributes to internal vulnerabilities affecting the security and compliance governance of digitalization implementations in a Smart City context? The aim of this research in progress is to address this ‘human threat’ via a comprehensive systematic literature review and a consecutive empirical research design.

Item Type:	Article
Uncontrolled Keywords:	employees, digitisation, smart city, planning, vulnerability
Subjects:	H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HN Social history and conditions. Social problems. Social reform Q Science > QA Mathematics > QA76 Computer software
Depositing User:	REAL CORP Administrator
Date Deposited:	25 Apr 2024 20:06
Last Modified:	10 May 2024 09:37
URI:	http://repository.corp.at/id/eprint/1091

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