Wayfinding based Usability of Complex Buildings

Hossam, Shorouq and Hasan, Asmaa and Al-Hagla, Khalid S. M. (2022) Wayfinding based Usability of Complex Buildings. Mobility, Knowledge and Innovation Hubs in Urban and Regional Development. Proceedings of REAL CORP 2022, 27th International Conference on Urban Development, Regional Planning and Information Society. pp. 903-912. ISSN 2521-3938

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Abstract

Usability is a key concept in evaluating the performance of buildings as it puts user experience at the core of its criteria. This measuring tool is crucial in complicated buildings, especially those based on complex circulation systems, where users may be lost. However, modern techniques have proved efficient in performing evaluation for buildings’ related aspects whether before the building is constructed or later in the operation stage. This paper investigates the potential for using way-finding as an indicator of the quality of user experience in hospitals. It correlates -on one end-, way-finding’ understandings, and the usability key aspects; effectiveness, efficiency, satisfaction, learn-ability, and security on the other end. It abstracts these correlations to draw a theoretical model that could be used as a framework for further investigations. To validate its theoretical findings, this paper uses a questionnaire to collect information concerning the users’ satisfaction with way-finding in hospitals in Alexandria, Egypt. The results show the importance of wayfinding as a cornerstone in evaluating user experience in complex buildings and shaping their usability profile accordingly.

Item Type: Article
Uncontrolled Keywords: Hospitals, Wayfinding, Building usability, User experience, Complex buildings
Subjects: G Geography. Anthropology. Recreation > G Geography (General)
G Geography. Anthropology. Recreation > GF Human ecology. Anthropogeography
G Geography. Anthropology. Recreation > GN Anthropology
Depositing User: The CORP Team
Date Deposited: 10 Nov 2022 07:41
Last Modified: 18 Dec 2022 14:13
URI: http://repository.corp.at/id/eprint/860

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