Impact Assessment of Disruptive Technologies on Electronic Identities (eID) for the Improvement of Digital Public Services for Citizens

Auvray, Bertille and Schmudde, Madlen and Lindner, René and Silvestru, Diana and Loureiro Acuna, Jaime and Martinez, Xavier and Musto, Jiri and Bakhaev, Stepan and Martin, Nicholas (2022) Impact Assessment of Disruptive Technologies on Electronic Identities (eID) for the Improvement of Digital Public Services for Citizens. Mobility, Knowledge and Innovation Hubs in Urban and Regional Development. Proceedings of REAL CORP 2022, 27th International Conference on Urban Development, Regional Planning and Information Society. pp. 953-959. ISSN 2521-3938

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Abstract

Public services are increasingly being transformed into smart public services, also known as digital public services or eGovernment. In several cases, access to specific services is personal and non-transferable, thus requiring secure and trustful identification as well as management of the so called “digital identities”. In this context, it is obvious that citizens and public services in particular would benefit greatly from digital identity management technology, as new and emerging technologies have strong potential to empower existing eID systems. Yet, while opportunities enabled by these technologies are undeniable, challenges also exist, including technological and social implications, as well as barriers, risks and limitations. In addition, the establishment of standards for these ecosystems and compliance with framework conditions, including national and European regulations are essential points that must be considered. Based on these observations, the IMPULSE (Identity Management in PUblic SErvices) project, funded under the Horizon 2020 programme, was launched in early 2020. IMPULSE aims to perform a multidisciplinary evaluation of the disruptive transformation of electronic identity (eID) management in public services enabled by Distributed Ledger Technology (DLT) and Artificial Inteligence (AI). Overall, this paper will present the research pathway set up to answer the question of how a single adaptive eID solution can be useful to the whole city ecosystem, from the micro-citizen level to the macro-governmental perspective, by focusing on the main achievements of the IMPULSE project so far.

Item Type: Article
Uncontrolled Keywords: : digital innovation hub, public services, disruptive technologies, electronic identities, smart city
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HA Statistics
Depositing User: The CORP Team
Date Deposited: 10 Nov 2022 13:20
Last Modified: 18 Dec 2022 14:21
URI: http://repository.corp.at/id/eprint/890

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